General terms and conditions of business
1. Scope
1.1.
The General Terms and Conditions of nuffinz.com / Nuffinz GmbH (hereinafter "nuffinz.com") in their currently valid version apply to all contracts that the customer enters into with nuffinz.com on the website www.nuffinz.com (hereinafter "Website" ) completes.
1.2
Any customer conditions that conflict with or deviate from the General Terms and Conditions do not apply unless they have been expressly agreed in writing.
2. Conclusion of the contract
2.1
The contract language is German.
2.2
All offers are non-binding with regard to services, quantities and additional services and represent a non-binding offer to the customer to order goods from nuffinz.com. By ordering the desired goods online, by email or by telephone, the customer makes a binding offer to conclude a purchase contract.
2.3
Deviations (up to 5%) from the sizes listed in the online shop are possible, especially for handmade products.
2.4
By ordering a product, the customer declares bindingly that he wants to purchase the ordered product.
2.5
nuffinz .com is entitled to accept the contract offer contained in the order within 5 days of receipt by us. The presentation of the products on the homepage is not a legally binding offer, but rather a non-binding online catalog. By clicking the “Buy” order button, you place a binding order for the goods contained in your shopping cart. Confirmation of receipt of the order follows immediately after sending the order and does not constitute acceptance of the contract. The customer's order will be accepted by nuffinz.com by sending an order confirmation by email within five days.
2.6
If the customer orders the goods electronically, receipt of the order will be confirmed immediately by nuffinz.com.
2.7
If the customer orders the goods electronically, we will save the contract text and send it to the customer by email upon request together with the General Terms and Conditions in the currently valid version.
2.8
The customer has the opportunity to correct input errors before ordering (by clicking the order button). The customer will be informed of this possibility before completing the ordering process.
2.9
If the contract is concluded, the contract comes with it
Nuffinz GmbH (nuffinz.com)
Walderstrasse 61
6900 Bregenz
Austria
conditions.
3. Right of withdrawal
The customer has the right to cancel this contract within one hundred days without giving reasons.
Items must be returned in their original condition. This means that returned items must not be worn, altered or damaged and must contain all original packaging and labels.
The cancellation period is one hundred days from the day on which the customer or a third party named by the customer who is not the shipping partner took possession of the goods. In order to exercise your right of withdrawal, the customer must inform nuffinz.com (Nuffinz GmbH, Wälderstrasse 61, A - 6900 Bregenz, hello@nuffinz.com) of the decision to withdraw from this contract by means of a clear statement (e.g. email). The customer can use the attached sample cancellation form, although this is not mandatory. In order to meet the cancellation period, it is sufficient for the customer to send notification of the exercise of the right of cancellation before the cancellation period has expired.
EXPRESS CANCELLATION FORM
(If you want to cancel the contract, please use this form and send it back.)
To Nuffinz GmbH (nuffinz.com), Wälderstrasse 61, A - 6900 Bregenz, hello@nuffinz.com:
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods /
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if communicated on paper)
Date
__________________________
(*) Delete what is not applicable.
4. Consequences of revocation
If the Customer terminates this Agreement, nuffinz.com must repay all payments received from the Customer immediately, but no later than thirty days from the day on which nuffinz.com received notification of the termination of this Agreement. For this refund, nuffinz.com uses the same means of payment that the customer used in the original transaction, unless expressly agreed otherwise with the customer; in no event will nuffinz.com charge the customer for this refund. nuffinz.com may refuse the refund until nuffinz.com has received the goods back or until the customer has provided evidence that the goods have been returned, whichever occurs earlier. The customer must return or hand over the goods to nuffinz.com immediately, but at the latest within thirty days from the day on which the customer informed nuffinz.com of the cancellation of this contract. The deadline is met if the customer sends the goods before the thirty-day period has expired. The customer is only liable for any reduction in value of the goods if this reduction in value is due to handling of the goods that is not necessary to check the quality, properties and functionality of the goods.
Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts:
Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the customer is decisive or which are clearly tailored to the personal needs of the consumer.
5. Transport and transfer of risk
5.1
The risk of loss and accidental deterioration of the goods passes to the customer when they are handed over to the customer. If the customer is in default of acceptance, the risk of loss and accidental deterioration of the goods passes to the customer at the point in time at which the customer defaults on acceptance.
5.2
Goods stored in Austria are also ready for immediate dispatch and are handed over to a logistics partner within a maximum of 5 working days.
5.3
Unless otherwise agreed, delivery will be made to the delivery address specified by the customer.
5.4
Deliveries are made worldwide.
6. Prices and Costs
6.1
The prices stated on the website at the time of ordering apply.
6.2
The prices stated by nuffinz.com are gross sales prices. The stated price includes the statutory VAT. The Austrian statutory VAT is shown separately on the invoices sent to the customer.
6.3
Shipping costs are specified during the ordering process.
7. Payment Terms
7.1
The customer has the option of paying the purchase price by credit card (Visa, Mastercard, Amex), via the payment system "PayPal" or by direct payment (Klarna) or even by invoice (Klarna). The customer selects the desired payment method during the ordering process.
7.2
When paying by credit card, the financial information for credit card transactions (card number, expiration date, etc.) is automatically transmitted via an encrypted protocol (payment provider Stripe) without nuffinz.com or third parties having access to it in any way. This information will only be used for payments, refunds or returns.
Payment via PayPal is made via the PayPal homepage (www.paypal.de). PayPal is a payment service provided by PayPal (Europe) Sarl & Cie. SCA customers who want to pay with PayPal require a PayPal account.
Your credit card account will be charged when your order is completed. Payment via PayPal will also be debited after the order has been completed.
8. Retention of title
8.1
Delivered goods remain the property of nuffinz.com until the purchase price has been paid in full.
9. Guarantee
The statutory guarantee provisions apply.
10. Liability
10.1
Liability for slight negligence, compensation for consequential damage and indirect damage as well as for damage from third-party claims against the customer is excluded.
10.2
Any recourse claims against nuffinz.com under the heading “product liability” within the meaning of the Product Liability Act are excluded unless the person entitled to recourse proves that the error was caused in our sphere and was at least due to gross negligence.
10.3
The legal representatives, employees and vicarious agents of nuffinz.com are not liable beyond nuffinz.com itself.
10.4
Given the current state of technology, data communication via the Internet cannot be guaranteed to be error-free and/or available at all times. We are therefore not liable for the constant and uninterrupted availability of our online shop, nor for technical and electronic errors during an ordering process over which we have no influence, in particular not for the delayed processing or acceptance of offers.
10.5
If links are created to other websites or sources, we are not responsible or liable for the availability of those external websites or sources. We do not adopt any content available on such websites or sources and exclude any liability or warranty in relation to it, unless we have positive knowledge of the illegality of the content in individual cases.
11. Miscellaneous
11.1
Austrian law applies, excluding the IPRG and its reference standards as well as the UN Convention on Contracts for the International Sale of Goods.
11.2
For all disputes between the customer and nuffinz.com, Feldkirch (Vorarlberg, Austria) is agreed to be the exclusive place of jurisdiction, to the extent permitted.
11.3
If individual provisions of these General Terms and Conditions are wholly or partially invalid, for whatever reason, this will not affect the legal validity of the remaining provisions.
Terms and Conditions Version August 1st, 2022