Privacy Policy
1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we will inform you about how we handle your personal data when you use our website. Personal data is all data with which you can be personally identified.
1.2 The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Nuffinz GmbH, Steinebach 11, 6850 Dornbirn, Austria, email: hello@nuffinz.com. The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data.
1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.
2) DATA COLLECTION WHEN VISITING OUR WEBSITE
If you only use our website for informational purposes, ie if you do not register or provide us with information in any other way, we only collect the data that your browser sends to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary so that we can display the website:
Our visited website
Date and time of access
Amount of data transferred in bytes
Source/reference from which you accessed the page
Browser used
Operating system used
IP address used (possibly in anonymous form)
Processing is carried out in accordance with Article 6 Paragraph 1 Letter f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.
3) COOKIES
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, ie after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, they collect and process certain user information on an individual basis, such as browser and location data and IP address values. Persistent cookies are automatically deleted after a certain period of time, which can vary depending on the cookie.
In some cases, cookies are used to simplify the ordering process by saving preferences (e.g. by saving the contents of a virtual shopping cart for a later visit to the website). Insofar as personal data is also processed by individual cookies used by us, the processing takes place in accordance with Article 6 (1) (b) GDPR either for the execution of the contract or in accordance with Article 6 (1) (f) GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
Under certain circumstances, we work with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work together with the advertising partners mentioned, you will be informed individually and separately in the following paragraphs about the use of such cookies and the scope of the information collected in each case.
Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether you want to accept them or whether you want to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in each browser's help menu, which explains how to change your cookie settings.
Please note that the functionality of our website may be restricted if cookies are not accepted.
4) CONTACT
Personal data is collected when you contact us (e.g. via contact form or email). Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Article 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, another legal basis for processing is Article 6 Paragraph 1 Letter b GDPR. Your data will be deleted once your request has been processed. This is the case if the circumstances show that the matter in question has been finally clarified and if there are no statutory storage obligations.
5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT MANAGEMENT
In accordance with Article 6 (1) (b) GDPR, personal data will continue to be collected and processed if you provide us with this information for the purpose of contract processing or opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above address of the person responsible. We store and use the data that you make available to us for the purpose of contract processing. After the contract has been fully processed or your customer account has been deleted, your data will be blocked with regard to retention periods under tax and commercial law and deleted after these periods have expired, unless you have expressly consented to the further use of your data or a legally permissible further use of data has been made by us We reserve the right to do so, about which we will inform you accordingly below.
6) COMMENTS FUNCTION
As part of the comment function on this website, information about the time the comment was created and the name of the commentator you selected will be stored and published on the website in addition to your comment. In addition, your IP address will be recorded and saved. The IP address is stored for security reasons and in the event that the person concerned violates the rights of third parties or publishes illegal content by submitting a comment. We need your email address to contact you if a third party should complain that your published content is illegal. The legal basis for storing your data is Article 6 Paragraph 1 lit.b and f GDPR. We reserve the right to delete comments if they are objected to as unlawful by a third party.
7) USE OF YOUR DATA FOR DIRECT MARKETING
7.1 Subscribing to our email newsletter
If you sign up for our email newsletter, we will send you information about our offers on a regular basis. Your e-mail address is the only mandatory information for sending the newsletter. Providing further possible data is voluntary and will be used to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you an email newsletter if you have expressly confirmed that you agree to receive newsletters. We will then send you a confirmation e-mail in which you must confirm that you would like to receive future newsletters by clicking on a corresponding link.
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Article 6 (1) (a) GDPR. If you register for the newsletter, we store your IP address provided by your Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace possible misuse of your e-mail address at a later point in time. The data collected by us when registering for the newsletter is used exclusively for the purpose of advertising in the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a message to the responsible person named at the beginning. As soon as you have unsubscribed, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to the further use of your data or we reserve the right to use your data for other legally permissible purposes , about which we inform you in this statement.
7.2 Newsletter dispatch via Klaviyo
Our e-mail newsletters are sent via the technical service provider Klaviyo, Inc.
225 Franklin St., Boston, Massachusetts 02110, USA (http://www.klaviyo.com/), to whom we pass on the data you provided when registering for the newsletter. This transfer takes place in accordance with Art. 6 Para. 1 lit. f GDPR and serves our legitimate interest in using an effective, secure and user-friendly newsletter system. Please note that your data is usually transferred to a Klaviyo server in the USA and stored there.
Klaviyo uses this information to send and statistically evaluate the newsletter on our behalf. For evaluation purposes, the e-mails sent contain so-called web beacons or counting pixels, which are one-pixel image files that are stored on our website. In this way it can be determined whether a newsletter message has been opened and which links have been clicked on. Technical information is also recorded (e.g. time of access, IP address, browser type and operating system). The data is collected pseudonymised and not linked to your other personal data, a direct personal reference is excluded. This data is used exclusively for the statistical evaluation of newsletter campaigns. The results of these analyzes can be used to better adapt future newsletters to the interests of the recipients.
If you want to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.
In addition, Klaviyo can collect this data itself in accordance with Article 6 Paragraph 1 Letter f GDPR based on its own legitimate interest in the needs-based design and optimization of the service and for market research purposes, e.g. to determine from which countries the recipients come. However, Klaviyo does not use the data of our newsletter recipients to write to them or pass them on to third parties.
In order to protect your data in the US, we have entered into a data processing agreement with Klaviyo, based on the European Commission's Standard Contractual Clauses, to enable the transfer of your personal data to Klaviyo. This data processing agreement can be viewed at the following internet address: https://www.klaviyo.com/privacy/dpa
7.3 Customer Service via Gorgias
We use your email address to process customer service-related services (e.g. responding to complaints). Use is based on Article 6 Paragraph 1 Letter f GDPR. Your data will be passed on to a service provider for email CRM. Technical Service Provider: Gorgias, Inc. 34 Harriet St, San Francisco, California 94103, USA (https://www.gorgias.com).
7.4 Customer reviews about Okendo
We use the information you give us (username, approximate height/weight, items purchased) when you submit a review of one of our products. The use takes place on the basis of Art. 6 Para. 1 lit. a DSGVO with your consent. Your data will be shared with our customer review partner Okendo, Inc. 333 George St, Sydney, NSW 2000, Australia (https://www.okendo.io).
8) DATA PROCESSING FOR ORDER PROCESSING
8.1 In order to process your order, we work together with the following service providers who support us in whole or in part in the execution of the concluded contracts. Certain personal data is transmitted to these service providers according to the following information.
The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract, insofar as this is necessary for the delivery of the goods. Your payment data will be passed on to the commissioned bank as part of the payment process, insofar as this is necessary for the payment process. If payment service providers are used, we will expressly point this out to you below. The legal basis for the transmission of the data is Art. 6 Para. 1 lit. b GDPR.
8.2 In order to fulfill our contractual obligations towards our customers, we work together with external shipping partners. We pass on your name and your delivery address to a shipping partner selected by us exclusively for the purpose of delivering the goods in accordance with Article 6 (1) (b) GDPR.
8.4 Use of payment service providers
-Paypal
If you pay via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, we will give your payment details to PayPal (Europe) Sarl et Cie, SCA, 22 -24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The data is passed on in accordance with Art. 6 Para. 1 lit. b GDPR and only passed on to the extent required for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment in installments" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of PayPal's legitimate interest in determining your solvency. The result of the credit check with regard to the statistical probability of a payment default is used by PayPal for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical process. The calculation of the score values includes address data, among other things. Further information on data protection law, including information on the credit agencies used, can be found in PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary to process your payment in accordance with the contract.
- IMMEDIATELY
If you select the "SOFORT" payment method, the payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we will forward the information you provided during the ordering process together with the information about your order in accordance with Article 6 (1) (b) GDPR. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be passed on for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary for this purpose. You can find more information about SOFORT's data protection regulations at the following internet address: https://www.klarna.com/sofort/datenschutz
- stripes
If you choose a payment method from the payment service provider Stripe, the payment will be processed via the payment service provider Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland, to whom we will pass on the information you provided during the ordering process together with the information about your order (name, address, account number, sort code, credit card number, if applicable, invoice amount, currency and transaction number) in accordance with Article 6 Paragraph 1 Letter b GDPR. Your data will only be used for payment processing with the payment service provider Stripe Payments Europe Ltd. passed on and only to the extent necessary for this. You can find more information about Stripe's data protection at the URL https://stripe.com/de/terms
9) ONLINE MARKETING
9.1 Use of Google AdWords Conversion Tracking
This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, conversion tracking from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). We use the Google Adwords service to draw attention to our attractive offers with the help of advertising material (so-called Google Adwords) on external websites. Based on the data from the advertising campaigns, we can determine how successful the individual advertising measures are. In this way, we are interested in showing you advertising that interests you, making our website more interesting for you and achieving a fair calculation of advertising costs.
The conversion tracking cookie is set when a user clicks on an AdWords ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies typically expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. As a result, the cookies cannot be tracked across AdWords advertisers' websites. The information collected via the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can block this use by disabling the Google conversion tracking cookie in your web browser under User Settings. You will then not be included in the conversion tracking statistics. We use Google Adwords based on our legitimate interest in targeted advertising in accordance with Art. 6 Para. 1 lit. f GDPR.
Google LLC based in the USA is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
You can find more information about Google's data protection regulations at the following Internet address: http://www.google.de/policies/privacy/
You can permanently deactivate the cookies for the ad preferences by making the appropriate settings in your browser software or by downloading and installing the browser plug-in available under the following link:
http://www.google.com/settings/ads/plugin?hl=de
Please note that you may not be able to use certain functions of this website, or only to a limited extent, if you have deactivated the use of cookies.
10) WEB ANALYSIS SERVICES
Google (Universal) Analytics
- Google Universal Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website (including the shortened IP address) is usually transmitted to a Google server in the USA and stored there.
This website uses Google Analytics exclusively with the "_anonymizeIp()" extension, which guarantees anonymization of the IP address by shortening it and excludes direct personal reference. As a result of the extension, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. In these exceptional cases, this processing takes place in accordance with Article 6 Paragraph 1 Letter f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can refuse the use of cookies by making the appropriate settings in your browser. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link :
http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent future detection by Google Analytics within this website (this opt-out cookie works only in this browser and only for this domain, if you delete your cookies in this browser you have to click this link again) Disable Google Analytics
Google LLC based in the USA is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out using a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".
For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en
11) RETARGETING/ REMARKETING/ RECOMMENDATION ADVERTISING
Google AdWords Remarketing
Our website uses the functions of Google AdWords Remarketing and we hereby advertise this website in Google search results and on third-party websites. The provider is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google places a cookie in your device's browser that automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. The processing takes place on the basis of our legitimate interest in the optimal marketing of our website in accordance with Article 6 (1) (f) GDPR.
Further data processing will only take place if you have agreed with Google that your internet and app browsing history will be linked to your Google account by Google and that information from your Google account will be used to display ads that you see in the Web see to personalize. In this case, if you are logged in to Google when visiting our website, Google will use your information together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data will be temporarily linked by Google with Google Analytics data in order to form target groups.
You can permanently disable the setting of cookies for advertising preferences by downloading and installing the browser plug-in available at https://www.google.com/settings/ads/onweb/
is available. Alternatively, you can contact the Digital Advertising Alliance at www.aboutads.info to learn how to set cookies and adjust your settings. Finally, you can set your browser so that you are notified when you receive a cookie and decide whether you want to accept it or not, or whether you want to reject cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.
Google LLC based in the USA is certified for the US data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
Further information and the data protection regulations for advertising and Google can be found here:
http://www.google.com/policies/technologies/ads/
You can see how personal information is used by Google here: https://policies.google.com/technologies/partner-sites
12) SUBJECT RIGHTS
12.1 With regard to the processing of your personal data, the applicable data protection law grants you comprehensive data subject rights (rights to information and intervention) vis-à-vis the person responsible, about which we will inform you below:
Right to information according to Art. 15 GDPR: In particular, you have the right to information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data was or will be passed on, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, origin of your data if they were not collected from you by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing on you, as well as your right over which G guarantees to be informed, according to Art. 46 GDPR, if your data is transferred to third countries;
Right to rectification in accordance with Art. 16 GDPR: You have the right to rectify incorrect data concerning you and/or to complete incomplete data that we have stored without delay;
Right to deletion according to Art. 17 GDPR: You have the right to request the deletion of your personal data if the requirements of Art. 17 Para. 1 GDPR are met. However, this right does not apply in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the correctness of your data, which you dispute, is checked; if you refuse the deletion of your data due to unlawful processing and instead request the restriction of the processing of your data; if you need your data to assert, exercise or defend legal claims after we no longer need them after the purpose has been achieved; or if you have lodged an objection due to your particular situation, as long as it has not yet been determined whether our legitimate reasons outweigh the objection;
Right to information according to Art. 19 DSGVO: If you have asserted the right to correction, deletion or restriction of processing against the person responsible, the person responsible is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction, deletion or Restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
Right to data portability in accordance with Art. 20 GDPR: You have the right to receive the personal data that you have made available to us in a structured, common and machine-readable format or to request that they be transmitted to another person responsible, insofar as this is technically feasible;
Right to revoke granted consent according to Art. 7 Para. 3 DSGVO: You have the right to revoke your consent to data processing at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing cannot be based on a legal basis for processing without consent. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation;
Right of appeal pursuant to Art. 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right, without prejudice to any other administrative or judicial remedy, to lodge a complaint with a supervisory authority, in particular in the member state in which you reside, work, or where the alleged violation occurred.
12.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA AS PART OF A BALANCING OF INTERESTS ON THE BASIS OF OUR PRECIOUS LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH FUTURE EFFECT FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA IN QUESTION. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPREHENSIVE REASONS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL RIGHTS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSES OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH MARKETING. YOU MAY EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE RELEVANT DATA FOR DIRECT MARKETING PURPOSES.
13) PERIOD OF STORAGE OF PERSONAL DATA
The duration of the storage of personal data depends on the respective statutory retention period (e.g. commercial and tax retention periods). After the period has expired, the corresponding data will be routinely deleted if they are no longer required for the fulfillment or initiation of the contract and/or if we have no legitimate interest in further storage.
